At InstaKill we want you to be happy with your purchase. If for any reason you cannot get our software to work on your PC, we will issue a full refund according to these conditions:
Refund Eligibility Conditions
You are eligible for a full refund if all of the following conditions are met:
You are unable to successfully launch the software on your computer
Our support team is unable to resolve the issue within a reasonable time.
You created your support ticket within the first 48 hours of purchasing the product
Required Support Cooperation
You agree to cooperate with our support team to troubleshoot any issues that prevent the software from launching. To state this simply, it means that you must:
Provide requested technical information (e.g. system specs, error logs, screenshots, or screen recordings)
Agree to follow any troubleshooting instructions provided by our support team in attempt to resolve the issue
If you refuse to cooperate or fail to respond, your refund claim will be denied.
Refund Processing
Approved refunds will be processed within 3 business days. If you paid with cryptocurrency, a member of our team will contact you via your support ticket to arrange the return to a wallet address of your choosing.